Frequently Asked Questions
Where are your products manufactured?
Our products are manufactured in Vietnam, where craftsmanship and a feel for materials are key. We only collaborate with producers who share our values regarding quality and responsibility.
Are your baskets and pots handmade?
Yes, our products are handmade by skilled artisans. Small variations in shape and color make each product unique.
What materials do you use?
We work with rattan, which is a natural material.
How do I care for my wicker basket or pot?
Wipe the rattan with a lightly dampened cloth and avoid direct sunlight and humid environments.
Are the products sustainably produced?
We actively work to select natural materials and sustainable manufacturing processes. It is important for us to have as little impact on nature as possible and to promote a sustainable lifestyle among the people who produce our products.
Where can I see your products in person?
We offer our range online and through selected retailers. Please contact us at hello@pauseinterior.se to find out where you can purchase the products.
How long is the delivery time?
Delivery normally takes 2–5 business days. During campaigns or holidays, it may take an extra day.
What is the shipping cost?
You will see the shipping cost when you check out your shopping cart. It depends on the weight and size of your product.
Do you ship to all of Sweden / the Nordic countries / the EU?
We currently only deliver within Sweden. Please contact us if you want to order from outside of Sweden. We will find a solution.
How do I make a return or an exchange?
Contact us at hello@pauseinterior.se and we will help you with a return shipping label and instructions. The item must be returned in its original packaging, unused, for the return to be approved.
How long do I have to return an item?
You have 14 days to return an item after you have received it.
Do I get a full refund upon return?
Yes, we will refund the price of the item once it has been received and approved. Shipping costs will not be refunded for returns. Return shipping costs SEK 49.